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Dental F.A.Q.

 

Who is eligible for this dental plan?
Residents of Georgia who are members of the Georgia Farm Bureau.

 

Why do I need membership in the Georgia Farm Bureau to qualify for this dental plan?
This plan is being offered only to members of Georgia Farm Bureau as one of our Member Benefits, therefore you must maintain your membership to enroll and keep this dental plan.

 

How do I become a member of the Georgia Farm Bureau?
If you have an insurance policy through the Georgia Farm Bureau, you probably are already a member.  If you are not a member, you can visit one of your local county Farm Bureau offices to join or call Member Services at 1-800-633-5432, ext. 3700.

 

How do I enroll in the Georgia Farm Bureau dental plan?
You may Enroll Online or you may stop by one of our many county offices located and they will be glad to assist you.

 

How does this plan work?
You can choose any licensed dentist; however, you are likely to have lower out-of-pocket costs if you choose from the large network of Delta Dental PPO dentists (Preferred Provider Organization). These dentists have agreed to provide treatment at reduced fees which means your share of the bill will likely be lower.

 

How do I know if my dentist is Delta Dental dentist?
Delta Dental has two networks, the Delta Dental PPO network and the Delta Dental Premier network.  We recommend that you verify that your dentist is a Delta Dental provider before each visit.  Please be aware that asking if they “accept Delta Dental” does not guarantee that they are Delta Dental dentist.  It simply means they will file your claim for you.  You still may be charged the full fee up front. Be sure to ask your dentist if he or she is a “participating Delta Dental PPO or Delta Dental Premier dentist”

 

What are the advantages of visiting a Delta Dental Dentist?
Delta Dental dentists will not balance bill you above Delta Dental’s approved amount. Delta Dental dentists submit all claim forms directly to Delta Dental and will only require that you pay your portion of the cost at the time of treatment.  Many Non-Delta Dental dentists require you to pay all of the cost up front and wait for reimbursement.

 

What are my payment options?
Monthly bank draft or monthly credit card billing.

 

When will my checking account / credit card be drafted?
When using a credit card or debit card, the first charge will take place the day you enroll in the Georgia Farm Bureau Dental plan. Each renewal payment will take place between the 18th and 23rd of the month prior to each due date.

 

When does my coverage begin?
If your enrollment form is received by the 20th, your coverage begins the first of the following month.

 

Who do I call for billing questions?
Morgan White at 1-800-800-1397, select Option 1

 

Who do I call for claims questions?
Delta Dental at 1-800-521-2651

 

Can I buy a plan just for my child?
No.  Coverage cannot be purchased for a child under the age of 19 unless it is through a family plan.

 

What is the maximum age for a fulltime student to be covered?
25 years of age.  Coverage will end the last day of the month in which they turn 25.

 

If I am over age 65, can I enroll?
Yes.

 

Are orthodontic (braces) services covered?                                                           
No. 

 

What dentist networks are available?
This is a freedom of choice plan meaning that you can use any dentist of your choice. However, in order to gain more buying power for your dental services, Delta Dental offers both the Delta Dental PPO and the Delta Dental Premier networks. These dentists have agreed not to charge the patient above what Delta Dental allows, as well as agreeing to file claims on your behalf, accept payment directly from Delta Dental and not charge upfront for services. The Delta PPO network features the lowest fees available and will do the most to stretch your dental dollars. If you do not choose to go to a PPO dentist, then another option is the Delta Premier dentist. While Premier dentists contracted fees are slightly higher than PPO dentists’ fees, they will usually save you more money than if you visit a non-Delta Dentist.

 

Are Orthodontics covered under the plan?                                                         
While Orthodontics are not covered under the plan, you can still receive a discount from a Delta Dental PPO or Premier Orthodontist.